FAQs

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Q

Are you trading company or manufacturer ?What about your after-sale service?

A

We are factory. And we offer the before and after service. First, Some of our products we can offer the sample for you. Then inspection in my company, empty operation then do export.  And our engineer will stay on site to do installation. Once broken, our person will arrive in 48 hours. Any spare parts broken, we will express in 12 hours.

Q

How long is your delivery time?

A

Generally speaking it is 10-20 days if the goods are in stock, or it is 30-45 days to make the machines based on your request.

Q

What is your term of delivery?

A

We accept EXW, FOB Shanghai, FOB Shenzhen or FOB Guangzhou. You can choosethe one which is the most convenient or cost effective for you.

Q

What is the minimum order quantity?

A

For our machines, you can make order based on your purchase schedule. Just only one set is welcome.